One Touch Direct

Tampa based One Touch Direct, Inc., a leader in the industry of direct marketing programs development and call center solutions in both the consumer and B2B segments focused on increasing revenue and retention while reducing costs for our clients, selected Convergence Consulting Group as a technology partner in early 2009.  With over 2,000 team members and offices across North America, OTD is experiencing rapid growth and as such has sought to enhance it’s enterprise application footprint.

CCG is working directly with their executive and technology team to establish and build a successful Business Intelligence strategy. By leveraging the Microsoft Business Intelligence suite and developing an enterprise scale data model, OTD will have access to the critical information required to deliver to their customers and increase profitability.